Q: I have forgotten my password for the portal and I get the message 'Sorry, there are no accounts associated with this email address.'
I've forgotten my username and have not received the email.
I know that the school district has my email address, why am I getting this message?
A: For the system to recognize your email address, you need to have set up your security preferences when you were logged into the portal.
Mid August to mid June - Please contact your child's school
Late June, July and Early August - Send an email to OLRegSupport@lps.k12.co.us or leave a message at 303-347-3553. Please include the following information in your email or message:
Once we have confirmed your information, we will work with you on changing your password so that you can use the portal.
Q: How do I get my parent portal account?
A: Send an email to OLRegSupport@lps.k12.co.us and include the following information
Once we have confirmed your information, we will send you your username and password so that you can use the portal.
During the school year:
If you have trouble logging into Infinite Campus parent/student portal, please contact your child's school.